Frequently Asked Questions
Everything you need to know about your Brick electronics experience.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for 1-2 day delivery within the continental US.
Do Brick products come with a warranty?
Yes, all Brick electronic devices come with a standard 12-month limited warranty covering manufacturing defects and hardware malfunctions.
What is your return policy for opened electronics?
You can return items within 30 days of purchase. Please note that opened electronics may be subject to a 15% restocking fee unless the item is found to be defective.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to the carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for qualifying purchases.
Are your products compatible with international voltage standards?
Most Brick devices are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or using a certified travel adapter.